Since it was first published more than twenty-five years ago, Asking Questions has become a classic guide for designing questionnaires¾the most widely used method for collecting information about people s attitudes and behavior. An essential tool for market researchers advertisers, pollsters, and social scientists, this thoroughly updated and definitive work combines time-proven techniques with the most current research, findings, and methods. The book presents a cognitive approach to questionnaire design and includes timely information on the Internet and electronic resources. Comprehensive and concise, Asking Questions can be used to design questionnaires for any subject area, whether administered by telephone, online, mail, in groups, or face-to-face. The book describes the design process from start to finish and is filled with illustrative examples from actual surveys.
TOC:
Preface and Acknowledgments.
The Authors.
Part I. Strategies for Asking Questions.
1. The Social Context of Question Asking.
Part II. Tactics for Asking Questions.
2. Asking Nonthreatening Questions About Behavior.
3. Asking Threatening Questions About Behavior.
4. Asking Questions About Attitudes and Behavioral Intentions.
5. Asking and Recording Open-Ended and Closed-Ended Questions.
6. Asking Questions that Measure Knowledge.
7. Asking Questions that Evaluate Performance.
8. Asking Psychographic Questions.
9. Asking Standard Demographic Questions.
Part III. Drafting and Crafting the Questionnaire.
10. Organizing and Designing Questionnaires.
11. Questionnaires from Start to Finish.
12. Asking Questions FAQs.
Bibliography and Recommended Readings.
Glossary.
Index.
Appendix A: List of Academic and Not-for-Profit Survey Research Organizations.
Appendix B: Illinois Liquor Control Commission: College Student Survey.
Appendix C: Faculty Retention Survey.
Appendix D: Kinko’s: Open-ended Service Satisfaction Survey.
Verfasserangabe:
Norman M. Bradburn ; Seymour Sudman ; Brian Wansink
Jahr:
2004
Verlag:
San Francisco, CA, Jossey-Bass
Aufsätze:
Zu diesem Aufsatz wechseln
opens in new tab
Links:
Diesen Link in neuem Tab öffnen
Google Books Previews
Mehr...
Systematik:
Suche nach dieser Systematik
FO-10
Interessenkreis:
Suche nach diesem Interessenskreis
Monographien
ISBN:
9780787970888
2. ISBN:
0-7879-7088-3
Beschreibung:
revised edition, XVI, 426 S.
Suche nach dieser Beteiligten Person
Sprache:
englisch||
Fußnote:
Literaturangaben
Mediengruppe:
Dauerleihe