Zweigstelle	Standorte	Status	Vorbestellungen	Frist	Barcode	Lageplan	Ausleihhinweis
Zweigstelle: Hauptstelle	Standorte: FO-40 88	Status: Verfügbar	Vorbestellungen: 0	Frist:	Barcode: 00311383	Lagepläne: Lageplan	Ausleihhinweis:

Everyday we lead conversations - with employees, colleagues, and customers - with our partners, children, and friends. Professional communication requires specific competencies. How you optimize your skills in using goal-oriented, effective communication is told here with practical examples. Over the past years, Professionelle Gesprächsführung has developed to be a guiding handbook for all, who want to lead in and by conversation. This first English edition answers the growing demand for professional conversation in a globalized business environment. The concepts described in this book are independent from cultural differences, since they do not focus on specific rules but are built on the psychological background and on the common human need for atten-tion and appreciation.